Refund policy

Refund Policy

Due to the digital nature of our products, all purchases are generally non-refundable once the ebook has been downloaded or accessed.

If you experience a technical problem with your purchase, such as being unable to access or download your ebook, please contact us at hello@phraseflow.co.uk and we will do our best to resolve the issue.

If you accidentally purchase the same ebook more than once, please contact us and we will review the situation and provide an appropriate resolution.

Nothing in this policy affects your statutory rights under applicable consumer protection laws.